| Applies To | For | Amount per Ticket |
|---|
| Agent Assisted Cancellation1 | Cancellation requested within 24 hours of booking | Per-passenger, per-ticket fees: |
| Domestic $50 |
| International: $75 |
| Business and First Class: $75 |
| Cancellation & Refunds (after 24 hrs) |
| Air - Economy | Air - Business/First |
| Domestic | International | Domestic | International |
| Agent Assisted Cancellation1 w/Future Credit | $50 | $50 | $100 | $100 |
| Agent Assisted Cancellation2 w/Refund | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (exchange) |
| Within 10 days of new travel date1 | $50 | $50 | $100 | $100 |
| Beyond 10 days of new travel date2 | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (exchange) |
| Air - Economy | Air - Business/First |
| Domestic | International | Domestic | International |
| Agent Assisted Waivers | $50 | $50 | $100 | $100 |
| Fees for agent assistance to seek refund or future airline credit for reasons listed below3 |
| Death/Bereavement | Duplicate | Infant | Medical | |
| Military | Name Change | Name Correction | No Show | |
| Reinstate | Routing Changes | Ticket Validity | UNMR | |
| Visa/Schengen Visa Issues | |
| (1) Our airline tickets are non-refundable unless we specify it otherwise. Refund option is available only if the travel supplier's policies and rules let you be eligible to seek a refund or if Travelogoal accepts your refund request. This means, you are not a 'no show' case and if we can secure any kind of waivers from the supplier then only we process a cancellation or refund request only. |
| (2) All Airline Refunds/Future Credits are subject to the airline's fare rules, procedures & policies |
| Service fees displayed on the payment page will be in your local currency. |
| Passenger type = Adult, child, senior, infant, student, military. |
| Service fees charged on changes, refunds, cancellations & any future credits is charged on a per passenger, per ticket basis. |
| Our transaction service fees aka booking fees, all post-ticketing service fees are non-refundable & subjected to change without any prior notice. Our fees is in addition to service charge or fees imposed by any airline and/or travel supplier. |
| Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent. |
| (3) Special Services - All Special Services are made on request ONLY and are subjected to airline's review & approval based on their fare rules, policies and procedures. |
| Name Misspelling- Passenger's name on the ticket doesn't match the details on the passport or any other universally accepted government ID |
| Visa/Passport Decline- Visa/Passport decline letter is normally required in order to process a request |
| Baggage - please retain the baggage receipts & tags |
| No-Show - We will require documents that indicate why you were unable to make your scheduled departure |
| Denied Boarding - We will be requiring the documents to why you were denied boarding of your scheduled departure |
| Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request |
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